Tickets 2 5 – Create Fogbugz Tickets

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TicketDesk 2.5 has been released. The previous version is also available TicektDesk 2.1. TicketDesk 2.5 requires Visual Studio 2015 with.Net Framework 4.6.2 or higher. Visual Studio 2017 also supported; TicketDesk 2.1 requires Visual Studio 2012 or higher with.Net Framework 4.5 or higher; Getting started Development.

3.3 Access to AI

All AWIPS users can access the Admin Interface. The Admin Interface was set up during the initial release of CHPS.For initial access to the system, submit a FogBugz ticket. See Lesson 6, Reporting, for more information on FogBugz.

So who needs access? CHPS System Managers definitely need access, but so does everyone who uses CHPS. The information from this interface helps people create more descriptive trouble tickets than, 'It does not work'.

Free

Example: Weekend or evening shift forecasters (who are not configuration or system focal points) can use the Admin Interface to determine why data is not being imported correctly; WFOs did not receive forecasts, or various other issues.

Reminder: Accounts are needed for each of the Master Controllers in your RFC's CHPS system. Therefore, if your office has three Master Controllers, you need to establish three accounts per user.

Take a few minutes now and use the job sheet below to practice creating, modifying, and deleting Admin Interface accounts.

Create

Example: Weekend or evening shift forecasters (who are not configuration or system focal points) can use the Admin Interface to determine why data is not being imported correctly; WFOs did not receive forecasts, or various other issues.

Reminder: Accounts are needed for each of the Master Controllers in your RFC's CHPS system. Therefore, if your office has three Master Controllers, you need to establish three accounts per user.

Take a few minutes now and use the job sheet below to practice creating, modifying, and deleting Admin Interface accounts.

  1. See Lesson 6, Reporting, for more information on FogBugz. So who needs access? CHPS System Managers definitely need access, but so does everyone who uses CHPS. The information from this interface helps people create more descriptive trouble tickets than, 'It does not work'.
  2. FogBugz offers a flexible API and powerful integrations. The app works easily with your other development tools. FogBugz integrates tightly with Kiln to create a unified workflow. If you run FogBugz on your own server, you can also extend FogBugz and integrate it with other systems using plugins.
  3. FogBugz is designed by developers for developers to help track issues, plan projects and build better software. Rating: 4.5 / 5 (69) Read All Reviews: 4.3 / 5 (21) Read All Reviews: Ideal number of Users: 2 - 1000+ 1 - 1000+ Ease of Use: 4.4 / 5.
  4. If you're using FogBugz, your FogBugz account comes with a free cases@xxx.FogBugz.com mailbox to get you started. If you have FogBugz on your server (or if you want to use an email address of your own), you'll just need to have a POP3 or IMAP mailbox hosted on a server that FogBugz can access.

Tickets 2 5 – Create Fogbugz Tickets Online

Job Sheet: Managing Admin Interface User Accounts





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